Footpedal not working correctly

[Higgs Connie]

I have Express Scribe v. 5.5. My foot pedal is no longer working correctly. When I lift my foot off the play pedal, and then push it back down, sometimes it plays and sometimes it doesn't. The same applies to the fast forward pedal and the rewind pedal. I changed out the foot pedal thinking that perhaps it had one bad, but I still have the same problem. Any ideas?

[AltoUSA]

Hi Connie,

 

Have you gone through the "Controller Setup Wizard" as described in the last steps on the following pedal setup page?

 

http://www.altoedge.com/howto/how-to-setup-and-use-altoedge-foot-pedal.html

 

Another question, is your computer set to go to "sleep" after a period of inactivity?

 

-AltoUSA

[Higgs Connie]

I have a vPedal, not altoedge. No, my computer is not set to go to sleep. I did just go back through the Controller Setup, and the foot pedal now seems to be working OK (but it almost sounds like two dictations going on at the same time). I've never had to reinstall, but I'll keep in mind Thank you for the response.