braggy46 Posted November 20, 2013 Share Posted November 20, 2013 hi have downloaded free version on laptop and can access web, have tried to load ip address on different laptop but it wont load, tried downloading software again on other laptop with same reg and sign in details but doesn't link to original download anyone know if poss to access programme via web on2 different laptops Link to comment Share on other sites More sharing options...
Guest N C H_TM Posted November 21, 2013 Share Posted November 21, 2013 The software should only be installed on one computer, then use web access from the other computer. Please remember that the computer where Express Accounts is installed will need to be running and the program running in the background at a minimum in order to reach it through web access. For further assistance, please contact the Express Accounts support team at: http://www.nch.com.au/support/supportcontact.html?software=ExpressAccounts Link to comment Share on other sites More sharing options...
braggy46 Posted November 21, 2013 Author Share Posted November 21, 2013 hi thanks for that but we tried that and the ip address just does not load on the other laptop ? says page does not exist ? any ideas Link to comment Share on other sites More sharing options...
Guest N C H_TM Posted November 22, 2013 Share Posted November 22, 2013 As mentioned above, our support team would be the best option for figuring out what's going on. You can file a support ticket at: http://www.nch.com.au/support/supportcontact.html?software=ExpressAccounts Link to comment Share on other sites More sharing options...
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