New User trying out - reoccurring problem

[distanteyes 0]

Hi,

 

I have a small jewelry business

 

I have been trying Express invoice for about 2 weeks now

When i installed it i checked the under 5 staff option (Its just me really) and it was my understand that the software will run freely.

The Software did run freely and perfectly for a while until all of a sudden it entered a "Demo" mode and a lot important features became restricted

and by important i mean basic features like "create a new invoice"

 

I have only made 5 invoices and entered 2 clients into the data base.

Is this a known problem with a fix? i did not find anything searching..

I would like to think that this is not an aggressive marketing method but a software glitch..

 

Any help greatly appreciated!

 

Lior

[djakober 0]

Hi Lior. Even the free version is meant to start off with full features and then implement the restrictions after the trial period is up. But the inability to "create a new invoice" is a concern - that should not be a restriction. I will follow-up with our internal team, but in the meantime you really should log an official support request here. Just in case you installed the paid trial version by mistake - here is the link to the free version.