snowsurfa Posted April 13, 2013 Share Posted April 13, 2013 Express Scribe Pro wont play WMA files. I have Mountain Lion and the WMA files play no problems in Quicktime or Flip Player. The error message i get is: Opening audio file failed. The decoder process failed when decompressing the file xxx.wma to wave format. It is possible your logon account does not have write access to the folder. My logon account does have access, I am the Administrator on my computer. What is going on here? Very annoying considered I just paid for this. Hasn't anyone figured out a way to do timestamps from Quicktime yet? Link to comment Share on other sites More sharing options...
kateylou Posted October 2, 2013 Share Posted October 2, 2013 express scribe was amazing, until we upgraded from 10.5 to 10.6. now i only get this error message...... is there anyway i can undo this? otherwise i am going to have to move onto a new software? Link to comment Share on other sites More sharing options...
snowsurfa Posted October 2, 2013 Author Share Posted October 2, 2013 a very simple way to overcome this is to export your wma file from quicktime. Export it as a .mp4 and then play that in Express Scribe. That's what I do. Link to comment Share on other sites More sharing options...
kateylou Posted October 2, 2013 Share Posted October 2, 2013 how do i do that snowsurfa? Link to comment Share on other sites More sharing options...
snowsurfa Posted October 2, 2013 Author Share Posted October 2, 2013 Open the file in Quicktime. Click File, Export. Change the format to 'Audio Only' and then click "Export". This is using Quicktime 10.2. Link to comment Share on other sites More sharing options...
kateylou Posted October 4, 2013 Share Posted October 4, 2013 i am too new for all this (sorry) my quicktime is version 10.0, the apple software updates says there are no updates available. in my current version there is no option for export in the file menu..... Link to comment Share on other sites More sharing options...
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