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VideoPad wont read/play my video everything is black but the sound is there


reirei
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Okay guys,Im new with video pad and really need help with this topic.I have been editing videos with videopad and made few videos for gaming that i posted on youtube.

 

All the videos i have are mp4 format and have been playing normaly in videopad.Few days ago i wanted to edit a different mp4 video.When i opened it in videopad the video was not showing (the whole video is black) and the only thing that plays is audio.Wasnt sure if the video was damaged so i checked it on windows media player and the video is perfectly fine and plays like it normaly does.

 

I dont know if i should change the format of it or what,because i was able to edit it in mp4 format before.

 

Please heeelp >_< I need to make a new video but havent been able for 2 weeks already cause i cant find the reason the videopad wont read it. >_<

 

Thank you~

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