Curtwpk Posted January 18, 2013 Posted January 18, 2013 I have tried three different modems whose specs say they are "voice" modems. None will work with TRx. It says the modem is not 100% compatible. Can someone point me to a USB modem that is compatible with TRx INCLUDING Caller ID ?? UPDATE: I have been researching this more. So far I have come to the conclusion that there are NO modems that: - USB connect - Work with Win-7 - Work with all features of TRx - Work with CallerID in TRx NCH does not provide a list of compatible modems. Ascendis Software does have a list - but there appear to be no modems that have the items in my list. I think I have to conclude that TRx is simply not Win-7 compatible unless you only want a subset of features. Right ? ?
AltoUSA Posted January 28, 2013 Posted January 28, 2013 Hello, The Way2Call units are the USB modems we recommend using with NCH Software Telephony products. It takes some digging through the links there on the TRx product page but they should lead you to: http://www.altoedge.com/telephony/tapi-way2call-usb-hi-phone-desktop-lite.html Regards, AltoUSA
Curtwpk Posted January 31, 2013 Author Posted January 31, 2013 hmmmm. So there is only one $300 modem on the marke that will work with your product and Win-7? And even that requires patches and registry majic to install? I would say you dont have a product here. How do I get my money back ?
AltoUSA Posted January 31, 2013 Posted January 31, 2013 Hello, You can find the software return/refund policy here: http://www.nch.com.au/general/refund.html Regards, AltoUSA
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