Jump to content

Not linking to Axon


Recommended Posts

Hello,

 

I installed IMS and Axon and set up Axon and it's working fine.

 

But I can't set up IMS to work proberly with Express Talk or Axon since when I call 197 for On-Hold Music the Axon log displays:

 

18:41:09 Cannot find any contacts for extension "197"

18:41:09 The extension you are attemption to dial 197 [On-Hold Player] may need an external related programs to be installed. Please see Help -> Install Related Programs.

I have installed IMS after Axon and Express Talk but in Express talk it's detected but isn.t playing MOH when the caller is put on hold.

 

Sincerely,

 

anzeana

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...