jschmidt Posted August 13, 2012 Share Posted August 13, 2012 I am using SWITCH in a batch process and it does it's thing quite well. However, I have discovered that if Media Player is active at the time Switch is triggerred, I will get an error message that says "mp3ec.exe has encountered a problem and needs to close". Switch will continue to run after replying to that message but the results are an unusable file. Can anyone help me understand how to resolve this problem? Link to comment Share on other sites More sharing options...
jschmidt Posted August 28, 2012 Author Share Posted August 28, 2012 Has nobody ever seen this error or am I truly the only one? Link to comment Share on other sites More sharing options...
vapors Posted September 15, 2012 Share Posted September 15, 2012 I use Switch all the time, but have not done any batch processing. If you find that having Media Player running when converting is causing an issue, then I would assume the logical solution would be to quit other applications before running Switch. Link to comment Share on other sites More sharing options...
jschmidt Posted September 18, 2012 Author Share Posted September 18, 2012 Thanks for the reply. Ultimately what I did what you suggested. I added some code to my batch process to check and see if WMP is running and if it is, then I kill it. I really like Switch a lot. It seems to do what I want. However, support is essentially non-existent. You can forget sending in a support email as it takes close to 10 days to get a generic no-help reply, and I purchased the software. Even here on the forum I could get no input until your reply, which as I said, I appreciate. For those reason I am looking for a replacement product as I can't afford to put myself in a position where there is an issue and I can't get any help with their product. Too bad though as it really is a good product otherwise. Link to comment Share on other sites More sharing options...
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