Supplier Payment Won' Record?

[andymeak]

When I enter a payment sent to a supplier, I can click on the record button, but it doesn't record the payment, and the invoice still shows as Not Paid? I understand this might be something to do with the settings in the chart of accounts, but do not want to start messing about with things if this is a simple fix.

 

Can anybody advise where I am going wrong?

[jenjer]

When I enter a payment sent to a supplier, I can click on the record button, but it doesn't record the payment, and the invoice still shows as Not Paid? I understand this might be something to do with the settings in the chart of accounts, but do not want to start messing about with things if this is a simple fix.

 

Can anybody advise where I am going wrong?

 

can you tell me the exact steps you are doing and I can probably help you out

[andymeak]

I click pay payable.

Change the date and supplier.

Enter the payment amount.

Change method to bank deposit.

Paid from checking account.

Highlight the invoice being paid.

Click record......nothing happens.

 

Many thanks

 

Andy

[Guest N C H_TM]

I click pay payable.

Change the date and supplier.

Enter the payment amount.

Change method to bank deposit.

Paid from checking account.

Highlight the invoice being paid.

Click record......nothing happens.

 

Many thanks

 

Andy

 

 

Try running the Payments of Accounts Payable report and see if it shows that bill as paid.