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*WARNING* Double charges after re-install


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A little story,


I bought IVM after testing with the demo version and found it to be ideal for my small business.


I installed, and had it working perfectly.


Due to problems with PC had to re-install OS, he version of IVM I downloaded was wiped with the re-install.


I downloaded IVM again once everything was re-installed but my ID and Key are not accepted. After checking the FAQ I found I have now downloaded an upgraded version and the old version is not available. They want another $68 for the upgrade.


I have only had IVM for three months. I feel like I'm being ripped off.


Anyone else have the same problem. Did you solve it without having to pay twice????

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