KamiTypes Posted October 12, 2011 Share Posted October 12, 2011 Hi, I have the free version of Express Scribe and work for an online transcription company. All of my files to date have been ra files, today I was given a "rush" job and couldn't do it because Express Scribe kept giving me an error: Video Frame Index Generation Failed. Couldn't Load Video File. It won't load the rm files. I have tried many different files and it won't work. The files do, however, load on Real Audio Player, but I had to give up the job because I couldn't use my foot pedals with Real Audio Player (and a 50 minute file with no pedals would be miserable). I really need to get this fixed or I'll lose my job. Thanks, Kami Link to comment Share on other sites More sharing options...
macnjaxmom Posted November 2, 2011 Share Posted November 2, 2011 Hi, I have the free version of Express Scribe and work for an online transcription company. All of my files to date have been ra files, today I was given a "rush" job and couldn't do it because Express Scribe kept giving me an error: Video Frame Index Generation Failed. Couldn't Load Video File. It won't load the rm files. I have tried many different files and it won't work. The files do, however, load on Real Audio Player, but I had to give up the job because I couldn't use my foot pedals with Real Audio Player (and a 50 minute file with no pedals would be miserable). I really need to get this fixed or I'll lose my job. Thanks, Kami Link to comment Share on other sites More sharing options...
macnjaxmom Posted November 2, 2011 Share Posted November 2, 2011 Hi Kami, were you able to figure this out? I am having the same problem. Hope you still have your job:) Alison Link to comment Share on other sites More sharing options...
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