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bought product incl. gold support but ticket system dont like me :-(


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Hi dear NCH Support-Team.


We bought IVM (with emailadress wolfgang@hilltronic.de) incl. gold support, but your support-system tells always that it doesnt know this emailadress so that i can not request any support.


I can send you screenshots of error message of ticket system and also of our tax invoice for our bought product...


thanks for help,



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