No external dvd drive

[Peter]

Having purchased Expess Rip (Plus Edition ) this week I find I have two problems.

 

1. My two internal drives are detected but my external Sony DVD writer is not.

 

2. On opening Express Rip no audio files can be recognised & loaded from either of the two recognised drives, ( FreeRip however does recognise & load the audio files).

 

What do I do to correct these problems?

 

My OS is Windows XP SP2

 

Many thanks,

 

Peter

 

p.lindsay@onetel.net