Express Dictate v5.23 - Speechmike Not Being Recognition

[mpappert]

We recently upgraded (last week) to 5.23 since we got new systems with Windows 7 64-bit (Business Edition) installed. Since then, we've been trying to get the speechmikes to be recognized by Express Dictate but seems nothing we do works. We've tried the current version and the shipped version of the speechmike drivers and nothing. The speechmike works in all other applications just not ED. It would seem that 5.23 is bugged? Also, I noticed that the release notes state 5.25 is the current version yet we can only download 5.23 (not that there is a fix showing for this in the version logs but just curious as to why the rollback two versions?)

 

Thanks!

Mark

[Damian Lettie]

we've been trying to get the speechmikes to be recognized by Express Dictate but seems nothing we do works.

What SpeechMike model number(s)?

 

Also, I noticed that the release notes state 5.25 is the current version yet we can only download 5.23

v5.23 is the latest English release.

v5.24 was a French-only release.

v5.25 was a Spanish-only release.

[mpappert]

What SpeechMike model number(s)?

 

It's a SpeechMike Pro BC (with Barcode Reader) - Model LFH5284/00.

[Damian Lettie]

It's a SpeechMike Pro BC (with Barcode Reader) - Model LFH5284/00.

That's not actually one of the supported models but it might be possible to get it working.

 

Could you run Options -> Controller -> "Controller setup wizard..." -> Next -> "Show plug and play controller diagnostics" and post the output here?