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Should we buy a full upgrade for a minor fix ?


Giuseppe Chillemi
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Hello,

we are owner of the enterprise version if IVM Answering attendant.

Our version is 5.02.

We have been affected by the non ASCI CHARACTER bug in text to spech conversion.

Version 5.04 seems to solve this problem (read from history)

As this version is a minor change to our version and the software never worked good for text to speech conversion, should we really pay the full version upgrade ?

 

We have tried first to contact support but the web mechanism refuses to post support questions without paying.

 

Thank you in advance

 

Giuseppe Chillemi

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