EWorld Posted January 6, 2011 Share Posted January 6, 2011 Hello, i am trying to get used to IVM and Express Talk. Is it possible, that when someone calls me and (ivm takes over) presses 2 for support and is asked for a pin, that the caller can enter the pin and is transfered to an other number or ext.? if yes, how can i do this? or do i need axon as well? thanks in advance saskia Link to comment Share on other sites More sharing options...
chris@clevertech.net Posted February 5, 2011 Share Posted February 5, 2011 Direct your Option 2 to a new OGM. New OGM Properties General Tab - Set a Wav file telling them to enter the PIN - Set the Wait time for long enough for them to enter it. Key Response Tab - Select Data Entry at the top - Click the Help button and read that Link to comment Share on other sites More sharing options...
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