DialDicate Using Engin VoIP

[www.transcriptionist.com.au]

Hello all,

 

Trying to configure dial dictate to run using an Engin VoIP number. I called Engin to get the proxy/server name but they had no idea what I was talking about. Looking thru the softphone logs it looks like voice.mibroadband.com.au, can anyone confirm ?

 

Also, the server I am using for this is behind a firewall/router (d-link dsl-g604t) with uPnP enabled. I have opened UDP ports for SIP and RTP ( 5060 and 8000 ) thru to the srever. But I am getting this:

 

14:30:04 DialDictate started

14:30:04 Initializing lines.

14:30:04 Ready to accept calls.

14:30:04 SIP Private IP is: 10.1.1.23:5060

14:30:18 Error: uPNP NAT routing is disabled on the server or router. Please see Help for how to enable it.

14:30:18 SIP Public IP is: :5061

14:30:19 SIP Number: 0243206011@:5061

14:30:19 SIP Number: 0243206011@voice.mibroadband.com.au

 

This is on an XP box, uPNP is allowed thru the windows firewall also. We are on dyanmic IP, I tried assigning the current IP as the static IP adress but still no joy. Any hints or tips please !

 

Thanks

 

Dave

http://www.transcriptionist.com.au

http://www.amcpos.com

http://www.AussieDomain.name

[nchpeter]

We actually use engin for most of our Australian VoIP DialDictatate testing so yes it does work.

 

The proxy we use is byo.engin.com.au.

 

I agree Engin support are a bit hopeless when it comes to anything but their own hardware though!