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Startup issues with exp rip (NCH Suite)


jleahy2

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I bought and installed the software suite. I am trying to start express ripper from START>all programs>NCH Software Suite>Express Ripper and I get a message "An install-on-demand component is required for this operation" (more text about file size and can be deleted if necessary)

 

I click on the "install" box and get the error message "cannot install (burnsetup) ... because another program is running..." and the install quits. I repeated it with all programs closed according to task manager. Still the same error message.

 

I tried starting from c:\programfiles\NCH swift sound\expressrip\expressripper.exe and it works OK.

 

I have the same problem starting any of the other programs from the Start>all programs> NCH Software Suite>

 

Any ideas?

 

Thanks,

Mystified1

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