jleahy2 Posted November 22, 2010 Share Posted November 22, 2010 I bought and installed the software suite. I am trying to start express ripper from START>all programs>NCH Software Suite>Express Ripper and I get a message "An install-on-demand component is required for this operation" (more text about file size and can be deleted if necessary) I click on the "install" box and get the error message "cannot install (burnsetup) ... because another program is running..." and the install quits. I repeated it with all programs closed according to task manager. Still the same error message. I tried starting from c:\programfiles\NCH swift sound\expressrip\expressripper.exe and it works OK. I have the same problem starting any of the other programs from the Start>all programs> NCH Software Suite> Any ideas? Thanks, Mystified1 Link to comment Share on other sites More sharing options...
djakober Posted November 22, 2010 Share Posted November 22, 2010 Hi, I have forwarded this along to tech support. Please look for a reply from our support ticketing system at your forum email address. Thanks. Dave Link to comment Share on other sites More sharing options...
Matthewop Posted November 26, 2010 Share Posted November 26, 2010 That's it. glad you solved it! ^^ Chuck Seasons 1-3 DVD 90210 Season 2 DVD Link to comment Share on other sites More sharing options...
jleahy2 Posted November 26, 2010 Author Share Posted November 26, 2010 I think you responded to the wrong thread. The issue is still open. Mystified1 Link to comment Share on other sites More sharing options...
Guest nchar Posted December 4, 2010 Share Posted December 4, 2010 To contact our technical support department, please follow the instructions on the manual or view www.nch.com.au/support Link to comment Share on other sites More sharing options...
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