Pre purchase questions

[milltech]

Hi, Newbie unable exactly determine which programme I need. What follows is not quite the truth but is close enough for anyone who knows this system to answer.

 

I shall be running competitions for clients on voip telephone numbers

Contestants will need to respond by phone.

They will receive an outgoing message and will need to record their answer.

Therefore, each line will need an exclusive message, all the answers on that line need to be retained in one folder complete with the callers number retained along with his/her message.

All the answers need to be editable in Audition so the wav file is fine, dragged and dropped ok?

I need to handle at least 20 lines with separate messages and folders.

Although I don't think it will be necessary it is possible additional lines will be needed to handle multiple callers, and I suppose it would be best if all callers answers responding to the same competition would end up in the same folder regardless of which allocated line answered the call.

 

Do I need the recording software, or the answering attendant, or something else completely?

 

Finally, is there a trial version? I should have looked before coming here! Apologies all round, but $1000+ is enough if one discovers it won't do the job. Too late to say 'Oh but....'

 

Thanks to all in advance.

John

[Babumohanan]

Hi, Newbie unable exactly determine which programme I need. What follows is not quite the truth but is close enough for anyone who knows this system to answer.

 

I shall be running competitions for clients on voip telephone numbers

Contestants will need to respond by phone.

They will receive an outgoing message and will need to record their answer.

Therefore, each line will need an exclusive message, all the answers on that line need to be retained in one folder complete with the callers number retained along with his/her message.

All the answers need to be editable in Audition so the wav file is fine, dragged and dropped ok?

I need to handle at least 20 lines with separate messages and folders.

Although I don't think it will be necessary it is possible additional lines will be needed to handle multiple callers, and I suppose it would be best if all callers answers responding to the same competition would end up in the same folder regardless of which allocated line answered the call.

 

Do I need the recording software, or the answering attendant, or something else completely?

 

Finally, is there a trial version? I should have looked before coming here! Apologies all round, but $1000+ is enough if one discovers it won't do the job. Too late to say 'Oh but....'

 

Thanks to all in advance.

John

Hi,

 

You will need an answering attendant like IVM. You will also require Plugins for IVM to handle switching questions and managing the answers and database. Perhaps a custom built front end application to review the answers will also do good. A trial version of IVM can be downloaded from http://www.nch.com.au/ivm/

Babu

We develop Plugins for NCH IVM.