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Hello,

 

I got this modem specifically because it was recommended by NCH and it had 64-bit drivers. However, when I install it, I have had nothing but problems. After looking at the forms I found this on my modem:

 

AT#CLS=? COMMAND NOT SUPPORTED

 

I take this to mean that my modem is NOT a voice modem?

 

I bought the modem on Amazon. It says it is voice. How can I get a VOICE modem? I have been working on this for a month. Why is it so hard to find a voice modem to work with NCH software?

 

Please help!!!

 

- Roger

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  • 1 month later...

There are two versions of that same model number modem. They are:

 

MT5634ZPX-PCI-U : This is the one you want.

 

AND

 

MT5634ZPX-PCI-U-NV : The NV stands for NO VOICE. You probably accidentally bought this one.

 

I saw your review on Amazon so I think you already realized this. Hopefully this post will help others.

 

I am just about to purchase the modem or possibly the new PCI-E version of it. May I ask you if you replaced the NV one? If so, how is the new voice one working for you?

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