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Sound stops 1/2 way through conversion

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PROBLEM: when converting MOV to WMV or AVI, the sound stops 1/2 way through the conversion.


I have tried to download the codec program K-Lite Codec Pack 4.9.5, which NCH says "might" resolve the problem. I am unable to download the program, as they have a recursive link in the download.


I am trying to decide whether I should buy this product, but so far have not been able to get the free version to work.


Any suggestions?

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