lolagranola Posted March 5, 2009 Share Posted March 5, 2009 I have an Infinity USB foot pedal. I went to the NCH site and installed the correct driver (I think; at any rate, I installed *a* driver, and I believe it's the right one). Whenever I open the options menu on Express Scribe and try to set up my pedal with the wizard, it doesn't work. I do have "3 pedals" selected, so that's not the problem. Whenever I press the "Foot Pedal Control Setup Wizard" button, I get an error message saying, "The selected port or device could not be opened." When I read through this forum before, I got the idea that installing the driver might fix this problem, but apparently not. Why can't it open my port or device, please, and what do I do about it? Thank you for your help! Link to comment Share on other sites More sharing options...
Damian Lettie Posted March 9, 2009 Share Posted March 9, 2009 I have an Infinity USB foot pedal. I went to the NCH site and installed the correct driver (I think; at any rate, I installed *a* driver, and I believe it's the right one). Whenever I open the options menu on Express Scribe and try to set up my pedal with the wizard, it doesn't work. I do have "3 pedals" selected, so that's not the problem. Whenever I press the "Foot Pedal Control Setup Wizard" button, I get an error message saying, "The selected port or device could not be opened." Which port have you selected from the Port drop-down list? You should be using the "VEC Infinity Pedals" choice. Does the problem go away if you close and re-open Scribe? Link to comment Share on other sites More sharing options...
lolagranola Posted March 10, 2009 Author Share Posted March 10, 2009 Which port have you selected from the Port drop-down list? You should be using the "VEC Infinity Pedals" choice.Does the problem go away if you close and re-open Scribe? That fixed it immediately. I just had the wrong port selected. Thank you so much for fixing my silly error! It's working perfectly now. (And yes, the problem remained when I closed and restarted the program.) Link to comment Share on other sites More sharing options...
Lillygirl Posted April 3, 2009 Share Posted April 3, 2009 Which port have you selected from the Port drop-down list? You should be using the "VEC Infinity Pedals" choice. Does the problem go away if you close and re-open Scribe? [/quote I am also having this problem. I have the correct settings chosen but I keep getting the window that says "The selected port or device could not be opened." I have been using my footpedal all night and this happened out of the blue. I removed Expresscribe and reloaded and it did not fix it the problem. I have rebooted several times and still nothing. I reiterate: My port settings are VEC Infinity Pedals and Handheld and 3 Pedals. That is the only VEC option I have. I have reloaded expresscribe and have also rebooted several times. I am using XP. Please help, I am losing money. Link to comment Share on other sites More sharing options...
lpbrownie Posted April 19, 2009 Share Posted April 19, 2009 Which port have you selected from the Port drop-down list? You should be using the "VEC Infinity Pedals" choice.Does the problem go away if you close and re-open Scribe? Greetings, I also have an Infinity pedal that I am trying to install. I can't find the site to install the driver though. It seems that I need to find the HIDWATCH.dll. Is that right? Anyways, will much appreciate your feedback and any other tips. Thanks so much. I will look forward to hearing from you. Cheers Link to comment Share on other sites More sharing options...
chunt92106 Posted July 21, 2009 Share Posted July 21, 2009 I have an Infinity USB foot pedal. I went to the NCH site and installed the correct driver (I think; at any rate, I installed *a* driver, and I believe it's the right one). Whenever I open the options menu on Express Scribe and try to set up my pedal with the wizard, it doesn't work. I do have "3 pedals" selected, so that's not the problem. Whenever I press the "Foot Pedal Control Setup Wizard" button, I get an error message saying, "The selected port or device could not be opened." When I read through this forum before, I got the idea that installing the driver might fix this problem, but apparently not. Why can't it open my port or device, please, and what do I do about it? Thank you for your help! Make sure you also Change the port to VEC infinity USB pedals. Link to comment Share on other sites More sharing options...
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