spiral7 Posted December 1, 2008 Share Posted December 1, 2008 I purchased Switch Plus under the impression that I would be able to convert MSV files to Mp3. I have had no success even though the software's website promises "Converts a variety of different audio file formats including wav, mp3, ogg, flac, aac, wma, au, aiff, ogg, msv, dvf, vox, atrac, gsm, dss and other formats into mp3 or wav." I find it very disconcerting that I have paid for software that fails to perform promised functions. I don't think I am doing anything wrong and I did not purchase support with Switch Plus- though I don't see why I should if this is one of the basic functions of the program. Please help. Link to comment Share on other sites More sharing options...
Guest nchaj Posted December 2, 2008 Share Posted December 2, 2008 Whats your operating system? the Switch FAQ's show what Switch will work for in Mac and Windows, as they differ. Also everything is available for 14 days free trial with no obligation to purchase, did you take advantage of that? Link to comment Share on other sites More sharing options...
spiral7 Posted December 2, 2008 Author Share Posted December 2, 2008 I have Mac OS X Leopard (what ever is the latest system, my computer is brand new only a month old). I did use the free trial version, but the website implied that I needed Switch Pro to convert MSV to Mp3- but it doesn't work at all. I don't want to pay $$ for their support when I already paid $$$ for nothing. I am very disappointed and frustrated. -j. Whats your operating system?the Switch FAQ's show what Switch will work for in Mac and Windows, as they differ. Also everything is available for 14 days free trial with no obligation to purchase, did you take advantage of that? Link to comment Share on other sites More sharing options...
Guest nchaj Posted December 3, 2008 Share Posted December 3, 2008 hi, Where did it imply the pro version would convert MSV? If thats the case it needs review. Link to comment Share on other sites More sharing options...
Guest nchcc Posted December 4, 2008 Share Posted December 4, 2008 I have Mac OS X Leopard (what ever is the latest system, my computer is brand new only a month old). I did use the free trial version, but the website implied that I needed Switch Pro to convert MSV to Mp3- but it doesn't work at all. I don't want to pay $$ for their support when I already paid $$$ for nothing.I am very disappointed and frustrated. -j. Here's the link for all the supported files for Mac when it comes to Switch: http://www.nch.com.au/switch/kb/1065.html cheers Link to comment Share on other sites More sharing options...
Cortez Posted December 18, 2008 Share Posted December 18, 2008 I was wondering if the Switch website soved the problems you were having converting MSV to MP3? I was thinking of buying the package for my niece for Xmas she has a Mac too, but id there are problems with the software maybe I won't. Marilyn digital copying and dvd duplicator Link to comment Share on other sites More sharing options...
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