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Showing results for tags 'unpaid account report'.
I have a bit of a problem, when I look at the invoices list I can see that all have a status of paid bar 1 which has a partial payment - as far as I am aware this is correct. However when I run the unpaid account report it show that a number of customers have a balance on their account, so I have an unpaid amount of 1,480.00 I am stuck, I do not know how to correct this or investigate it further. I did check in the journal and could not see any problems, my invoices matched the payment that had been received. Can anyone help please Many thanks Sandra