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I just bought 6.14 in February. I thought it worked back then but I haven't used it much. I need it now. Maybe I'm doing something wrong. I want to screen record my site online to make a video illustration. When I open the software, I get a smaller black box inside the black screen. When I hit record, it stays black. I have to hit record and click to go online while recording. It never shows the online picture in the smaller picture. This makes this product completely useless for what I need now. Secondly, the highlighter only shows on the small black screen and not on my screen recordings. Lastly, on the youtube videos it shows screen options on the bottom left of the screen, I don't have any options like that. I have updated the software, so its not that. PLEASE HELP

Hi. I am interested in working as a work-from-home transcriptionist and I am interested in using the Express Scribe Practice Transcription Files on https://www.nch.com.au/scribe/practice.html, but I am confused. Near the top of that page it says, "Get Express Scribe Free The free version of Express Scribe supports most common audio formats including wav, mp3, wma, aif and dct and does not expire, making it perfect for learning before moving to the professional version. Download the free version here." But at the bottom it says, "Download Express Scribe Transcription Playback Software Download Express Scribe for Windows Download Express Scribe for Mac" What is the difference between "Express Scribe" at the top of the page and "Express Scribe Transcription Playback Software"? Do both links on this page lead to the same program, or are they two different programs? I tried to send this question using the Scribe Technical Support page, but it's asking me to download a demo program before I send the question. What demo program are they talking about? I also see this on that Technical Support page: "Please download the demo before contacting us. It's quick and helps answering many questions. Download the program now" Professional technical support is for customers who have purchased our software. Buy the program now to get support. What program or programs is this referring to? I wanted to call in to the company and speak to a live tech support rep with this issue, but the Platinum Support Line is for paid customers only. Please let me know. Thank you. Sincerely, J.G. JGoldman10@yahoo.com

Greetings, I've been using Videopad Editor for years now and sometimes the audio of the video I Imported are delayed when played using the clip preview and still delayed after I exported the video, I edit long videos 30 minutes or more with 1080p resolution 30-60FPS. This issue just pop-up at random and sometimes lasted weeks, but sometimes it just fixes itself. I tried clearing the cache; uninstalling and reinstalling Videopad; all Reupdating my drivers again and again. Computer Spec: Intel i5 6600 16GB RAM RTX 2070 1TB 7200RPM HDD Windows 10 Pro 64-bit