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Showing results for tags 'tech support'.
I just bought 6.14 in February. I thought it worked back then but I haven't used it much. I need it now. Maybe I'm doing something wrong. I want to screen record my site online to make a video illustration. When I open the software, I get a smaller black box inside the black screen. When I hit record, it stays black. I have to hit record and click to go online while recording. It never shows the online picture in the smaller picture. This makes this product completely useless for what I need now. Secondly, the highlighter only shows on the small black screen and not on my screen recordings. Lastly, on the youtube videos it shows screen options on the bottom left of the screen, I don't have any options like that. I have updated the software, so its not that. PLEASE HELP
Hi, I've recently purchased Debutt V2.26 and Video pad editor V 4.31 , Debutt used all me system hdd , event I have set video out for other video Hdd , but my system is full after 1 hour on youtube video online , I have 70 gig hdd for my system hdd , I checked my system hdd is about 10gig for left for memory , But after debutt captured video all my system memory were gone , I set video out put for other video hdd , I cleaned up My C disk , and Defragment and delete cache files in temporary history setting , But it could help to get back my memory . Please , Some one Tell me are there any hiding memory mirror in ay place in DEbutt capture video V2.26 and Video pad editor V4.31 software , I do not have these problem before , Just after Debutt video captured online and Video pad edited video and burned to DVD . My system is stuck memory now , Any help will appreciated