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Found 3 results

  1. I just bought 6.14 in February. I thought it worked back then but I haven't used it much. I need it now. Maybe I'm doing something wrong. I want to screen record my site online to make a video illustration. When I open the software, I get a smaller black box inside the black screen. When I hit record, it stays black. I have to hit record and click to go online while recording. It never shows the online picture in the smaller picture. This makes this product completely useless for what I need now. Secondly, the highlighter only shows on the small black screen and not on my screen recordings. Lastly, on the youtube videos it shows screen options on the bottom left of the screen, I don't have any options like that. I have updated the software, so its not that. PLEASE HELP
  2. I have downloaded the free version to try it out. I cannot enable the setting on my Macbook to record my screen and continually has the following error "Please open System Preferences and go to Security & Privacy. Select the Privacy tab and scroll down the settings list to show Screen Recording. Enable the setting for Debut and then relaunch it." The Debut app is not there under the Screen Recording section so it cat be enabled..... Any ideas on how to make it appear?
  3. When I make a screen recording, the recorded file has an 'abnormal' width and height (like 1531 x 988). After importing, the image is out-of-line-sync. Only after converting (using ffmpeg) to a 'standard' size it can read. But then a lot of the resolution is lost in the process. I don't even know what 'standard' sizes are supported by VideoPad... Is there a good work-around, or even better, a bug-fix? PS. Moviemaker 6 imports this without problems. I am using VideoPad Professional V3.12
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