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Showing results for tags 'phone calls'.
Hi! I'm looking for a Mac OS app (for a desktop Mac, not iPhone nor iPad) that can transcribe in REAL-TIME any audio PHONE CALL made via any means such via a browser like Google's Chrome WebRTC as a VoIP line (Skype, etc). If the conversation is a 3-party conference call (or more parties) where some people speak English and others Spanish back-and-forth, I need the software to transcribe BOTH languages, and I need to SEE the transcription in REAL-TIME (not record it and afterwards transcribe it). Do you know if there’s such a product (or products as it would be nice to compare) on the market today? Skype, for example has a nice "subtitles" feature where if you turn it on, you can actually see the transcription of any and all parties involved (be it two or more) in real-time, just as I need, HOWEVER (and this is the reason it doesn’t work for me), on Skype's settings, you need to select which language you want the subtitles to be transcribe to: English OR Spanish... So if you're having a call (such as a 3-party call) where some speak English and some Spanish, Skype will only transcribe correctly the languages that you selected, but not the other one… It will create the subtitles on the other language but they won't be understandable because it is not set to transcribe in such language. Hope you can help. Best!
Hello, I have read through your website and am not technical enough to understand if what I want can be achieved by any of your software please help me. I am a current customer of yours. I run a Mac on OS X and will be upgrading it to mountain lion soon. Currently I have Vonage service installed in my home. Their modem is located in the basement to my network and through their modem I am connected to every telephone handset unit in my house through the normal internal telephone wiring. So, every regular handset that is plugged into any normal phone jack is actually on Vonage through my computer. Currently I use a very simple system called VOIP RECORDER from Pen Bay.They will not be upgrading to mountain lion and I am looking for another solution. In my office 3 stories above I have a switch hard connected to my wall rj45 jack to the modem located in the basement . My computer is connected directly to that switch. It is that simple. The software detects the VIOP phone signal automatically when it is turned on and it records every call inbound and outbound. What I'm trying to achieve is to record each inbound and outbound call made from any phone connected to my VOIP system which is prewired to my house automatically. If you can guide me as to what you may have 2 achieve this and how it could be used and installed I would very much appreciate it. Regards Selinsky