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Hello everyone - new here. I have been using Express Scribe (Pro) for years and years, no (major) issues with the DS2 files, until recently... Something sinister has started happening with the Philips DS2 files I'm being sent - from 3 completely unrelated sources. I have encountered the same problem with each. And it is as follows: A noise interference on some - not all; just apparently randomly occurring - files in the form of a "fast-forwarding" noise which renders the speech inaudible. This interference lasts for, again, a random length of time - sometimes 1-2 seconds; sometimes up to around 10 seconds in length. I've attempted to contact every possible person I can find contact information for within Philips, on many occasions, and they have not responded. I should add, converting to WAV only converts the noise disturbance issue over as well - not helpful! And on attempting to convert directly from the voice recorder when uploading onto PC to WAV renders the file unusable for some reason... Please can anyone advise? Wit's end territory here.