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I started using a new MacBook Pro running El Capitan 10.11.6 with the free version of ExpressScribe v5.82. The floating window feature worked fine. When I paid the license fee and upgraded to 5.8.8, the mini window wouldn't float above any other windows (yes, it was checked on). So I reverted back to v5.82 and everything is fine. I was even able to use the same registration code. Just thought this might be helpful to anyone experiencing the same problem with the upgrade.