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Found 4 results

  1. Hi there, I'm running Express Scribe 5.70 on a Macbook with OS X Mavericks 10.9.5 I bought the pro version of ES so that I could upload .mov files. But when I play back .mov files only ONE channel of the audio is reproduced. The other is completely silent. The multi channel display show both channels ticked and their volumes up full. It makes no difference if I opt for 'Default Playback Service' OR 'Built In Output' as the Sound Device in Preference, or if I change the setting for Volume auto-adjust. I need both channels because this is a Skype recording and the voice of my interviewee is on the channel that is not playing back. I know this is not the fault of the file itself, because when I play it using QuickTime Player 10.3 BOTH channels are crystal clear. So far I've paid 34 AUS$ to buy the Pro version of ES. I'm loathe to spend another $33 on 3 email consultancy sessions. As far as I'm concerned, I've been sold a product that doesn't work and by all the basic rules of intended use etc, this is totally unacceptable. Please can someone from NCH contact me to either help me solve this problem or arrange for a refund. Many thanks, Andy.
  2. System MAC / MAVERICKS Express invoice V3.99 Inventoria V3.49 Express Invoice / Inventoria installed on the same computer. All network settings fine can run and use both programs separately. Can also access and use each program from web. express invoice crashed every time I tried to add item on invoice PROBLEM: Express inventory shows zero for QTY in everything, I tried migrate function and does not import the QTY! all part numbers and details are there but when I go to add items on invoice it immediately crash's due to zero stock. ODDLY: if I add inventory directly using Express invoice(add new item) its shows correctly and adds to invoice properly. - if I add item in express invoice it works correctly but does not show in item/description,qty in inventoria P.S.: it randomly says in txt box right upper corner screen "Synchronization error - QUAN" LOL yes but how do we fix it!
  3. I was about to upgrade from Snow Leopard to Mavericks but a dialogue box came up telling me Express Scribe is not compatible. I have two versions of ES at the moment that I use for different reasons, one is 4.05 and the other is 5.26. Could anyone tell me if either of these will work if I upgrade? I really need to be careful about this as I transcribe for a living. Thanks for any advice.
  4. Just wondered if anyone running Express Invoice ver. 3.71 mac has upgraded to OS X Mavericks 10.9 and had any compatibility issues. Thanks!
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