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Showing results for tags 'load problem'.
Hello, I have started a new video project. I have recorded the videos on an iPhone 11, 4K at 30 frames per second. Video pad is struggling with these media files. They take a long time to load, any changes stalls the computer. They don't load & sometimes crashes. It shouldn't be anything that would stall the software, the video files are 873 MB QuickTime Movie (.MOV) & go for a max 5-6 mins time. I have to begin to use the iphone 11 4K on these video files so would really appreciate some help as it's urgent. I have uploaded the latest version, checked my free space on the computer, checked for malware. I'm using a hp pavilion x360 14. I can hear the computer boot up & struggle whenever I go near any of the video files. Thank you,Paul
So, I am new to the product and have been using it for about 2 weeks successfully. However, I can no longer load any files. When attempting I am receiving an error "This is a trial demo version of express scribe pro for evaluation only." I am only trying to load a generic .WAV file, the same as I have been loading for the past 2 weeks. I am wondering, is there a different download/setup file for the truly FREE Express Scribe vs. the PRO (that you can maybe run in demo for a few weeks)? Could I have downloaded the wrong setup file? If not, what could be going on? Thanks, Wendy