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Please help! I am new to this Forum. I'm not very Tech savvy, but I'm happy for accomplishing as much as I have. I have been using VideoPad for a few years and upgrading as needed. I just upgraded to version 8.71 and I have three videos I need to get done soon. The problem is after exporting a video, I'll review it to make sure everything is correct. But after upgrading, the video will play for only 2 or 3 seconds and then the frame will freeze while the audio continues on. I've reported this issue as a bug and downloaded the patch version they offered only to have the same results each time I export a video. I have to leave for most of the day but I will return this evening in hopes of solving this problem. But if anybody has any suggestions I would be more than happy to hear them. And thank you very much for any help. Just an update. Because I'm new to this forum I didn't know where to look or much what to look for. But since posting my problem, I located the solution on a previous post from another forum user. Thank you to anyone who took the time to read and I'm very happy to find a form that has helped me as much as it has so far. Mike