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Suddenly the program in unable to identify tracks and returns the error message: "The operation failed when trying to access the online album database. Check you are connected to the internet." I am indeed connected, as multiple browsers, email, and other programs show. I have rebooted, restarted, reinstalled, and still get the error. I am dead in my tracks and cannot go any further with my project. I have scores more CDs in my collection to archive. Help!