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Hello, I purchased this software a couple of years ago and it has been my absolute favorite program for recording and screen captures for a good, solid two years. During that time, I experienced no issues whatsoever with this software. It just worked and it worked beautifully. Then about a month and a half ago, I launched the application only to be unable to use it due to it crashing on start-up. You know that rectangular window with the product info that appears and remains onscreen for a few seconds, well, now it just remains there and won`t fully load the program. The only way to close