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I believe I've checked, double-checked, and triple-double-quadruple checked all of the settings. I've checked "get info from internet" and alternately, I've also tried "get info from CD" and anything else I could possibly try. It worked on my previous computer, at least for some of the date (e.g. album title), but now I have a new computer because, of course, my old one died. Please tell me what settings to check, if you have any other suggestions. It would be very greatly appreciated.