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Found 2 results

  1. Hi! I need your help and I would like to record sound and voice of a call, originally it can be done from a normal headphones that have stereo input, however when I connect with plantronics headphones that have USB input, when recording a call only record my voice and not the audio of the other person with whom I speak. Please what settings should I do to work properly from my plantronics hearing aids?
  2. Hi there, I've been using Express Scribe Pro for several months with the standard wired headphones and Alto Edge foot pedal that came with my kit and Windows 10. They have been working well. I recently bought a set of bluetooth noise-cancelling headphones that work well for music and other things. However, when I use them for transcribing audio files through Express Scribe Pro, they work fine for a while, but when I stop the playback to catch up on typing, I can't restart playback with the foot pedal, keyboard or on-screen controls. The only way I can continue the playback is to re-start Express Scribe Pro, start the playback through the speakers, and then turn on the bluetooth headphones. Again, it works until I have to stop the playback, then I can't get it started again. I'm trying to isolate if it's an issue with the software or with my system. Has anyone else had this issue? Thanks,
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