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  1. I have one project that will not export for the life of me. It has started to export and frozen at 97.5% in the past. Now I can not even get it to begin. I've edited and exported other projects in the mean time. I don't even know anyone else who edits with VIdeoPad that I could send the project to and see if it's my computer or the project. Any thoughts on what I can do?
  2. I am having the same problem that was reported back on August 16, 2018, posted by stebbinsd. At that time, the poster wrote, I'm moving to export my sequences. However, it just says "sound clips processing ... please wait." The problem is that all my sound clips are working perfectly. Also, VideoPad never actually finishes processing the clips. I can come back an hour later and it will still say "sound clips processing ... please wait." Less than a month ago, I bought, downloaded and installed VideoPad Professional. The software registration codes were installed on March 26, 2020 6:30 PM. I have been working on a video now for two weeks and yesterday morning I attempted to export my video as a mp4. For the last 24 hours I have watched as the "sound clips processing ... please wait" message repeats over and over. I have Version 8.20 Professional. I'm running Windows 10, Version 1909 (installed 3/27/2020), 8 GB RAM, 64-bit operating system, on an All-In-One HP Desktop 20-c005la. Please help. I have two-weeks of work displayed on my VideoPad screen. I don't want to lose my work. If I am asked to reload the program or update my version, can I do so without losing all the hundreds of hours I have already put into this project? If so, please explain how to protect my work. Thanks.
  3. I have created a sequence that is 38 minutes and 46 seconds long, but for some reason there is a darker section covering the sequence at around 0:38:10. When I tried to export it to a file, the movie ends at 0:38:10. Is there some kind of limit on how long sequences VideoPad can produce and export? And why would the limit then be 38 minutes and 10 seconds. I have not been able to find any information about any limit nor any setting to change this.
  4. Hi, I want to make a video for youtube. The video is vertical so I don't want the black bars (right, left) to be shown. Therefore I followed the instructions, duplicated the video, added it in Video Track 1 & Video Track 2, applied the effects Scale and Blur on Video Track 1 (is the lower Video Track). While the Sequence Preview shows the video exactly the way I want it when I'm exporting it to 1080p mp4 it's all wrong! I don't get the result I want... In Clip Preview though I don't see the result I want. I think I'm missing something but don't know what. Any help would be very much appreciated!
  5. My Perspective ratio is 16x9 but Export only uses a ration of 9x16. How can I change the Export setting to match the Perspective aspect ratio?
  6. I have created a slideshow with audio in photostage that is 18 minutes long. Trying to export the file for YouTube publishing but the export is taking HOURS. I have a licenced version. No matter what resolution the export, the time to export is huge. Anyone had and resolved this issue before?
  7. Hi all, im using 7.04 payed version videopad after trying to export (render) several times with always errors in the video (like missing clips, freezing clips etc) I installed the 8.3 version. but now when I load my project.. most of the clips are black (no picture) pls help! Thanxx
  8. I have problem with the export on Video Pad professional. I have some video overlay, (one video overlay with another that creates a complementary effect because they don't have the same frame). When I export, I lose the second video (that is under the other on the assembly line). Why ? I never had these problems with Final Cut and I begin to regret to work with Video pad.
  9. When exporting videos originally in PAL SD format to HD 720, VideoPad does this perfectly on the part of the original video in letterbox mode. The video itself is exactly 960 x 720 pixels with black stripes on both sides. But when I add left or right aligned text, VideoPad moves the text so that the text is partially on the black stripe(s). Is there a way to avoid this? I could of course move the text fields to the right or left, but I also want to export the video in SD mode for viewing in PC.
  10. Hi! I've been having a difficult time with this one issue on VideoPad and am wondering if anyone's fixed this before. Here is a link to a photo showing my export video issue The problem I have is this: I add overlays to a video. Preview looks fine BUT When export is finished the video is shrunk into the middle of the screen and the overlays are larger and in front of my picture. Around the video is a black screen filling in all the extra space. Imagine viewing a video in 1920x1080 but the video is only showing in a space that is 640x480 (but the rest of the space is black and has the overlays in them) My video is in 1920x1080 and it's not an output resolution issue. This problem only happens when I add overalys. Any ideas? Tom
  11. Whenever I have a reversed clip the video visuals stop upon its end. The clip itself and everything before all play fine. I also still hear the audio but the visuals freeze and the playhead stops until I pause the video or move the playhead. I can't export the video either. When it reaches the spot the export also stops.
  12. What formats are allowed to export for free? I keep trying to export my video and it won't let me. Keeps saying I have to pay. I've tried numerous formats and none of them let me.
  13. Hi! How are you doing? Whenver I try to export my video (1 hour and a couple minutes), on YouTube or to my MP4, it does not work. I have the free edition and I was able to move 2 of my video's to MP4, just not this one. Is there a way I can do this now just one more time? I need to use this to put just one more video onto YouTube. If you can help, thanks Best Regards, Ryan Lashlee
  14. I am unable to export any version of my project, the error message reads "could not initialise video output", I would be grateful for any advice, thanks
  15. I'm trying to export my video to file, but when he's finished there is no audio. I have already tried to save the file several ways. When I finally have sound, the size of the photos is no longer correct. Is there anyone who recognizes this?
  16. Please help! I'm trying to export a short film I've put together but the export get's frozen at 94.5% every time! I've tried multiple file types but to no avail. Any suggestions? Thanks.
  17. Hi all. I imported videos recorded from my phone and a dashcam. Made it into one synced video that was hoping to export as a 1280 x 720. The only options were Letterbox and Crop & Zoom. After exporting either, the result is not what I want. Somehow, it is taking the vertical video from phone (so the videos recorded on the phone was fine), but when it switch to the dashcam video, it is squeezed into the width of the video phone recording width. Meaning it's smaller than what it should be. How do I avoid this? I don't mind black bars. I even put a black dummy image at the background hoping it will act as an anchor for the whole video. Please help.
  18. Hey there, I wasn't having this issue initially, but after tinkering with VideoPad to get my images to actually Export, it no longer exports the entire video no matter what I think to do. The full file size of the video should be around 2 gig, but every single time it is only exporting the first 400mb and I have literally no idea what is happening. Any help or suggestions are appreciated.
  19. I just exported a pretty basic video that should run 4 minutes and 7 seconds. The exported version has an extra 24 seconds of blank, black screen at the end. A second or two would be okay but this is ridiculous. There is absolutely nothing on the tracks beyond the 4 minute 7 second mark. I used 8.4 with this result, then upgraded to 8.15. Same result. Solution?
  20. Hi, running latest vers 8.02 on Mac here. I have several long videos 10-30 min in length that I simply want to split into smaller clips and export as individual files. There doesn't seem to be an easy way to do this; when I export it puts all the clips together in one vid. Do I need to create a new sequence for each clip? Seems like a pain in the butt. Thanks
  21. I want to export my customers into my phone contacts. I see the customers are individual .dat files. I guess I can import each file into excel and then export it to a CSV file. But that's pain full.
  22. Hi, No matter what i do, videopad won't let me export lossless video. I read the criteria from the page videopad sent me to and converted the source video to H.264 and then to mp4, but videopad still gives me the message that the source video does not meet the criteria. Why doesn't it let me export lossless video? is there something else i need to do? Does it have something to do with this criteria? I watched the youtube on exporting but it did not explain loseless exporting. The output format must match the input format. Supported formats are .avi, .mkv, .mov, .mp4 How do I control these things? Thanks to anyone who takes the time to answer!
  23. I finished a project and am now trying to export it but no matter what I try, the full video will not export. I've tried different file formats, tried sending the file to different locations on my PC as well as on Google Drive. But no matter what, it only exports part of the video. The amount of the video exported is random too, sometimes a minute and a few seconds, sometimes two minutes or more, completely random. I've tried to fix this about 100 times with all different combinations but nothing seems to work, if anyone has any ideas please let me know because this project took a while and I'd hate to lose it. (Few things to note: I have plenty of storage space, all the files used in the project are still on my computer, not deleted, and I've exported videos in the past although this did happen before, however last time I just tried again and it worked).
  24. Hello, who can answer please, why does the sound quality changes after exporting file?how to keep it the same ?
  25. I have been using videopad for the past 4 months and have noticed that my video's audio always sounds bad after I export it. Don't get me wrong, it doesn't sound HORRIBLE, just not crystal clear. In fact, most people probably wouldn't even hear the difference, but I am a video editor by trade, so making sure my video has the best quality audio and visuals is very important to me. The only way I can describe how it sounds is imagine you are watching a 1080p Youtube video, and then you switch it to 360p. The audio would still sound fine, but not nearly as crisp as in 1080p. That's how all my videos sound, like they are in 360p, even though the video is in 1080p. Is it my export settings? If so, then what's the best export settings for clear audio that I can set it to? My usual settings are as follows: Preset - Default File Format - MP4 Resolution - Auto Match Content Frame Rate - Variable Smart Max Now once I started hearing the audio problem, I started to tinker with the MP4 encoding settings, and here are the video and audio settings as follows: Compressor - H264 Video quality/bitrate - High Quality Lossless export- Auto Detect Compressor - AAC Preferred Channel Numbers - Same as input Audio quality/bitrate - High Quality So what about my settings are causing this issue? On a sidenote, whenever I use AVI instead of MP4, this seems to fix the issue, but for some reason my VLC player is not playing the AVI files that videopad exports, even though all other AVI files play fine with it. This wouldn't be a big issue for most people, but my VLC player is how I watch all of my videos, so I would like my videos to be compatible with it, but that's an issue for another day. Also, using the Lossless video setting seems to work the best for this issue, but it doesn't ALWAYS work. Half of the Lossless videos I try to export fail without any reason given, forcing me to go back to a regular MP4 export with the bad audio. Please help.
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