Mattcaption

Just in case anybody is having the same issues, this is the response I received "Hi, this is a known issue and right now our developers are working in order to fix this problem ! Once we have feedback from them, we will get back to you." cheers Matt

thanks for your reply. i'm using mp4's and yes, having issues with all. tried uninstalling and reinstalling but strangely the software opened up with the same video I was using before... will contact support. have a great day. Matt

as title suggests, I cant get the video to sync with the sound on the mini player and I cant even see the video on the main screen. can supply screen shots if anyone can help. looks like I must have changed a setting but have gone through and still can't find a correction. anyone had this problem before? many thanks

ah ok. many thanks for your reply though. all the best.

Hi there, I am new to the forum and this software so please excuse my noobiness! is there a way to set a foot pedal to rewind by just one frame of a video? I have it set to 0 ms but its still rewinds by 2 or 3 frames at a time. any help appreciated. Matt