Heidi Oliver

Thanks I will try that failing that hopefully support will be able to resolve its so annoying 🙈

Hi I am new to this community, I have used Express Scribe Pro for many years and have not had a problem with it. I have recently been directed to install new updated version and I am having problems with the playback too. It seems the dubbing is out of sync and I need to speed it up to proofread and I have noticed some of you guys have had the same problem with the video and audio not syncing. Has anyone got any suggestions as technical support has advised me to download an older version and it still isn't working. HELP PLEASE !!!!!!!!!