Richard Mann

HI Borate and Nat I have now installed v10.88 and it works fine except that the Drag and Drop issue is the same. Inasmuch as it was not a problem when v 10.87 was originally installed and as no one else has reported the problem I can only assume that is the result of finger trouble on my part or a glitch that is unique to my PC. If I happen to do something that resolves the problem I will let you know as a matter of interest. In the meantime I'm happy to press on with it as it is. Thanks for you help Regards Richard

Hi Nat Yes, I should have done that but didn't think of using the Open tab!! Drag and Drop is still not working though. Thanks Richard

Thanks, Borate. I'll leave that until tomorrow now but will certainly try it and let you know the result. Richard

Hi Borate I followed your advice and deleted the cache (about 500MB) but that didn't change things. I then downloaded the version you suggested (v 10.87) and installed that but that appears to be the same as the one I had before so no improvement there either. However, I also followed you advice and used the Open tab, rather than double-clicking, and that allowed me to insert multiple files, which was my main problem. I don't know why I didn't do this before when it seems so obvious. I am 83 but not quite senile as yet! So the Drag and Drop is is still a mystery but at least I now have a good workaround. Thanks for your help. Richard

HI Nat Many thanks for your rapid response to my query. I can confirm that, when first installed, I was able to drag and drop single or multiple files into any of the three windows including the time line. However, this what I can no longer do. I take the first three steps you have listed above but, as mentioned, from then on I can only add files by double-clicking one at at time and then transferring clip window to the viewing window or the timeline. As you suggested I have also uninstalled and reinstalled the set up file that I downloaded from the NCH site but with no change. It was downloaded and first installed on 19 Aug 21. It is shown at being file version 0.0.0.0 which is a bit puzzling - to me at least. I did not try downloading the setup file a second time. My runs Windows 10 (64 bit) and is moderately speedy with lots of storage. I have noted that my VP is shown at the top of the screen as being a Beta version but fully up-to-date. However, although I did not notice at the time this would have been the version which ran on my first installation. I've run out of ideas for anything else to try. It's disappointing as I was so impressed with functionality an ease of use of VP compared with my old video editor. Richard

I am a new user of VideoPad. My first few learning projects worked fine but now I can no longer add video files by drag and drop. I have to add by opening (double clicking) files one at a time. As far as I aware I have not changed any settings. Can anyone help, please? Richard Mann