When I want to process videos that I have taken with my new DJI Osmo Action 3 (4K, 30 frames, HDR) Videopad stops, the picture freezes and I just hear the sound, then the picture becomes jumpy and moves every 10 seconds or more while the sound is good and I see this at the bottom left: "Buffering preview..please wait" .
I have 64 GB Ram and intel core I9-9900k processor, Dell computer, very powerful.
I don't have this problem with my videos from my Sony camera, even the 4 k ones.
What is the problem. What should I do? Can I change anything in the settings? Or is these files too powerful for Videopad home edition?