SWITCH THE COMMANDS! I switched the RIGHT pedal to PLAY and the LEFT pedal to REWIND. Something is wrong with the middle button on the pedal. It makes the whole Infinity pedal freeze within seconds of pressing down. Go to SYNC>CONTROL>COMMAND MAP/TEST>CHANGE A COMMAND>change the left pedal and the right pedal to what you want it to do. Forget the middle pedal as it makes the Infinity Foot pedal freeze.
I was having this problem too. So annoying. When I would plug in my Infinity foot pedal, after maybe 4 seconds, it would freeze. I was so mad that I broke my first pedal