I imported a MOV file. After multiple attempts, the audio on the file will play but nothing on the video (just black). The MOV file plays fine on Windows Media Player and other platforms. Is there something in the settings or file format? Other MOV files play just fine. I converted the video to MP4 and still the same, all black.
(I am running the most-recent version of Videopad Editor Professional as of 3/30/2021)