cfidoc

I tried the updated version and it seemed to work, but of course they want to charge you for the update. When features disappear from the version I bought, without explanation or warning, and you can't get support or help from anyone, it really makes me hesitate to buy any more of their products.

I am getting the "operation failed when trying to access the online database...check that port 8880 is open...." I am running Express Rip Plus v3.00. It used to work but then quite. I upgraded and the new version also works, but it required me to pay all over again for the new version, so I reinstalled the v3.00. Having paid once for it, I don't want to have to pay all over again just to continue to use features that were previously functioning in the version I bought. It makes me very hesitant to buy more software if features quit working you have to buy upgrades to get them back. There were several posts about this problem back in 2008, but I don't see anything more recent and wonder if anyone else is having similar problems. I got no response from NCH when I sent an email requesting help. The app otherwise works fine, but this type of situation makes me hesitant to trust NCH with more purchases.