This happened to me, also today. All of a sudden this morning I had some problems. A pop-up to download to fix the bugs. It asked me if I wanted to install it over my version and I said yes. I did and now it's not licensed and I need the pro version. I have had to pay for the pro version about 4 times in the last couple of years because of my computer crashing twice, using it at my court computer and other reasons. I am now retired and finishing up a 1900 page appeal that is due next week and now I can't use my software without paying yet again. Can't I just roll it back? There are no instructions on how to do that. This is very, very frustrating and at the most horrible time.
Pro Edition
in Express Scribe
Posted
This happened to me, also today. All of a sudden this morning I had some problems. A pop-up to download to fix the bugs. It asked me if I wanted to install it over my version and I said yes. I did and now it's not licensed and I need the pro version. I have had to pay for the pro version about 4 times in the last couple of years because of my computer crashing twice, using it at my court computer and other reasons. I am now retired and finishing up a 1900 page appeal that is due next week and now I can't use my software without paying yet again. Can't I just roll it back? There are no instructions on how to do that. This is very, very frustrating and at the most horrible time.