Jump to content

Jimbo999

Members
  • Posts

    10
  • Joined

  • Last visited

Posts posted by Jimbo999

  1. Hi,

    First,  I’d like to define a few terms because of the problem of different verbiage between the two operating systems PC and Mac.  My route to the cache folder was Preferences/ Disk/ Cache Folder--where the choice was Browse or “Clear Unused Cache Files” I chose the latter and cleared the files. If I chose Browse the only choice is “Cache” and it is a list of all the separate cache folders of different programs. none of which are “VP Cache” Which I assume means VideoPad Cache.

    If I do find the this folder and clear it, if I haven't already done so with the actions I have taken, is this suppose to fix the problem? Because, right now nothing has changed.

    -0-0-

    Here is the back up!

    https://drive.google.com/file/d/1xZcX-3ahvbqgFKkpcu6ntHgIIBF72eLc/view?usp=sharing

  2. Hi,

    Good news. Bad news.  Good news: The VP Cache files I found them in the disk files just as you said.  However it was in the Preference folder, not the options folder.  I think Options folder=Preferences In Mac world. I deleted them all. Bad news:  Nothing has changed!

    I assume that now I have deleted those files there is a step two.

  3. Hi guys, 

    Hey, I would of thought there was an Options menu as well. But I can't find it--remember from my PC days. The tools menu does have, Batch Video Editor and Subtitles in it but not  Options.  However, I was able to download a third party program CCleaner on a suggestion by my brother.  I used it to to clean out all of my cache files. There was only one video pad file but thousands of cache files for  my other programs.  I cleared them all out as surmised from Nationalsolo that cache is the folder that I was looking for. 

    Unfortunately, doing this did not fix the problem at all. Assuming that I ultimately did what you wanted me to do, I am ready for another suggest that hope will work,  

    Again, thank you for your help and patience

     

  4. Hi Borate and Nationalsolo,

    The chevron that is right next to the question mark on your snapshots does not appear on my screen in my program. The question mark is right next to the edge of the window.  There is no menu button that I can see.  

    There is a tool button but only has Subtitles and Batch editor as a choice. I did a search for the word Options and BP cache folder but nothing came up.😣

    Oh and Borate I had thought the  'restricted' to 'anyone can view became the default setting after I changed it the first time. OOPS! 

    Regrettably, no undo there.

    I really do appreciate the help you are giving me.  Hopefully we will eventually figure this out.

  5. I did reboot.  I was unable to find "Clear Unused Cache Files"  I don't think Mac's have an options menu like the PC. Plus I can't find away to access the cache files.  Perhaps I'm looking in the wrong place.  Let me know.

    I made a mistake earlier of selecting Upload files instead of upload folders. That share link is below.  Hopefully this will help.

    https://drive.google.com/drive/folders/1XkJbcfRPjCBEtyK6-Ssb0N3UXjLbogIR?usp=sharing

  6. I have made a couple of videos with VideoPad but, I am very frustrated with the program as I am trying to complete the project I am presently workin on right now.  I have no problem loading both audio and video files into my project. The problem is when I close the program and try to reopen it.  The audio files load okay (although it does take a long time). The video files however, might start to load but never finishes.  Plus the green line indicator that shows the progress of how much is loading in the timeline is doesn't even start. If I am able to load a video file, the file does not play. Only the audio file that is linked to it will play,

    Please help! I am very frustrated right now.

×
×
  • Create New...