I downloaded AND PAID for Switch 8.32 for Mac yesterday. It worked okay. Today I get onto my computer and Switch won't covert flac files to mp3, which it did yesterday. When I drag a flac file onto the program window. it will play when I press the green triangular "PLAY" icon but when the I press the "convert" icon, it just says "Conversion failed". I didn't pay them good money to just to see "Conversion failed". I tried to contact NCH and they want some sort of number from me before they'll take my call, even though I am a paying customer. They didn't give me a number but, just as there is no doubt, THEY TOOK MY MONEY alright. Thankfully, there is a 30-day money back guarantee, but I don't want to exercise that option as I want to use the software. Now here's the thing that stinks, they accept email reports but say they will get back to me sometime.
Switch converting only half of file. Why?
in Switch Sound Converter
Posted
I downloaded AND PAID for Switch 8.32 for Mac yesterday. It worked okay. Today I get onto my computer and Switch won't covert flac files to mp3, which it did yesterday. When I drag a flac file onto the program window. it will play when I press the green triangular "PLAY" icon but when the I press the "convert" icon, it just says "Conversion failed". I didn't pay them good money to just to see "Conversion failed". I tried to contact NCH and they want some sort of number from me before they'll take my call, even though I am a paying customer. They didn't give me a number but, just as there is no doubt, THEY TOOK MY MONEY alright. Thankfully, there is a 30-day money back guarantee, but I don't want to exercise that option as I want to use the software. Now here's the thing that stinks, they accept email reports but say they will get back to me sometime.