I get this error message
“Your financial institution returned an error on attempting to connect.
Contact your financial institution for more information.”
I did, they checked out my name, routing etc. and said all was good on their end to contact NCH
I sent them an email on Oct 1 or 2 I think and asked for a solution or my money back. I purchased it on 09/30/2020 I didn't hear back. I'm about to trash it and get something else.
It's hard to believe I couldn't paste a picture of the error message and had to type it out.
